Terms and Conditions
General Terms and Conditions (GTC)
1. Scope
These terms and conditions apply to all orders placed by consumers via the online shop.
Wolke Cashmere for Baby.
2. Contracting parties
The purchase agreement is concluded with:
Wolke Cashmere for Baby
Owner: Nyamgerel Tuya
Kendlerstraße 52 / Top 11
5020 Salzburg
Austria
Email: wolke.cashmere@gmail.com
3. Offer and conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding product presentation.
By clicking the "Buy now" button, you are submitting a binding offer to conclude a purchase agreement.
Confirmation of receipt of the order will be sent via email.
4. Prices and shipping costs
All prices are final prices in euros.
Shipping costs may apply in addition to the prices shown.
Shipping costs are clearly displayed during the ordering process.
5th delivery
Delivery will be made to the delivery address you provided.
Deliveries are currently possible to:
- Austria
- Germany
- European Union
The delivery time is stated in the shop.
6. Payment
Payment is made via the payment methods offered in the shop (e.g. credit card, PayPal, Shopify Payments).
The purchase price is due immediately upon conclusion of the contract.
7. Right of withdrawal
Consumers have a right of withdrawal of 14 days.
You can find the exact terms and conditions in the cancellation policy.
8. Retention of title
The goods remain our property until full payment is received.
9. Warranty
The statutory warranty rights apply.
10. Liability
We are only liable for damages resulting from intentional or grossly negligent breach of duty.
In cases of slight negligence, we are only liable for breaches of essential contractual obligations.
11. Data Protection
Information on the processing of personal data can be found in our privacy policy.
12. Applicable Law
The law of the Republic of Austria applies, excluding the UN Convention on Contracts for the International Sale of Goods.
13. Dispute Resolution
The EU Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr
We are not obliged to participate in a dispute resolution procedure.